Samsung Galaxy AI for Enterprise.
The AI your field workforce needs is already in their Samsung device.
THE OPERATIONAL CHALLENGE
Field data has a gap between what happened and what got captured
Most enterprise mobile deployments treat the device as a terminal: it receives dispatches, sends status updates, and not much else. The intelligence required to process what the worker actually sees, hears, and handles still happens somewhere else, by someone else, after the fact.
That gap is expensive. Delivery disputes start because photos were missing or unusable. Inspection reports lose accuracy the longer they are delayed. Multilingual teams develop workarounds that slow everything down. IT teams manage device fleets with limited visibility.
Samsung Galaxy AI moves the processing to the device. Every Galaxy AI smartphone and tablet your workers already carry has the capability to close that gap in real time.
GALAXY AI CAPABILITIES
What the platform actually does.
Galaxy AI is built into Samsung’s lineup of Galaxy smartphones and tablets. These are the capabilities that change how field work gets done, available across the Galaxy AI device family.
High-resolution Galaxy AI cameras combined with Circle to Search and Photo Assist let workers identify packages, scan labels, and validate delivery conditions on-device, without switching apps or waiting for a server response.
Workers speak field observations. The device transcribes, organizes, and summarizes in real time. Field reports write themselves during the inspection, not after. Managers receive structured summaries, not raw audio files.
Real-time two-way translation across 20+ languages. Customer interactions, warehouse floor coordination, and vendor calls happen in each participant’s primary language without a third-party app or interpreter delay.
Context-aware AI surfaces the right information at the right moment. A driver gets a route alert before traffic becomes a missed delivery. A field tech gets autofill from the job order already on the device. The device works ahead of the worker, not behind them.
Available on select Galaxy smartphones, Black Matrix technology narrows pixel light beams so only the person holding the device can read the screen. Corporate data and customer records stay private in public spaces.
Hardware-based encryption, centralized fleet management via Knox Manage, and firmware scheduling via Knox E-FOTA, built into every Galaxy AI device. IT controls configuration, app policies, and update timing across the entire fleet.
ENTERPRISE USE CASES
Where Galaxy AI closes gaps that cost you money.
Proof of Delivery
Galaxy AI smartphone cameras capture delivery conditions with enough resolution to document package state, address placement, and signatures clearly. On-device AI validates photo quality before the driver leaves the stop, and the confirmed record writes directly into your logistics backend with no manual review step.
Field Inspection & Documentation
Inspectors verbally describe conditions as they move through a site. Note Assist captures and organizes the observations in real time. By the time the inspector finishes the walkthrough, the report is already structured and ready for review. The delay between field observation and system record drops from hours to minutes.
Operations Oversight
Galaxy AI tablets give operations managers a large-screen platform for real-time fleet visibility, route completion tracking, and exception management. AI-surfaced alerts flag issues before they require escalation. Supervisors see what needs attention without manually pulling reports.
Multilingual Workforce Communication
Live Translate runs on-device and supports 20+ languages in real-time two-way conversation. Dispatchers communicate directly with drivers. Warehouse supervisors give instructions across language barriers without relay. The communication overhead that accumulates across a multilingual operation simply stops accumulating.
Secure Mobile Device Fleets
Knox Suite gives IT the controls they actually need across every Galaxy AI device: centralized app deployment, remote policy enforcement, and Knox E-FOTA for testing and scheduling firmware updates before they hit the fleet. Sensitive data stays encrypted in hardware-isolated storage, not floating on a cloud server.
A device for every role in your operation.
FOR FIELD WORKERS
Galaxy AI Smartphones
High-res cameras, on-device AI processing, and Knox security in your worker’s pocket. Example: Galaxy S26 Ultra.
- High-resolution camera system for field documentation and delivery confirmation
- Circle to Search and Photo Assist for on-device visual intelligence
- Live Translate for real-time multilingual communication
- Now Brief and Now Nudge for context-aware worker guidance
- Privacy Display on select models for sensitive data protection in public
- Knox Enterprise security built into hardware
FOR SUPERVISORS AND KIOSKS
Galaxy AI Tablets
Large-screen visibility, fleet management, and on-device AI for operations oversight. Example: Galaxy Tab S11 Ultra.
- Large-screen multitasking for real-time fleet and operations oversight
- Note Assist and Transcript Assist for on-site documentation
- Knox Suite preloaded on Enterprise Edition devices
- On-device AI processing keeps sensitive data off the cloud
- Knox E-FOTA for IT-controlled firmware rollouts
- Kiosk mode and fully managed device deployment support
DENALI ADVANCED INTEGRATION
We don’t just deliver devices. We build the system around them.
Getting Galaxy AI into your operations requires more than purchasing hardware. Denali handles the assessment, configuration, application development, and integration that makes the devices work the way your operation actually works.
MANAGED ENDPOINT SERVICES
Deploying devices is the beginning. Managing them is the work.
A device that is configured and shipped but not actively managed becomes a liability. Denali manages the full device lifecycle across more than 1.1 million devices currently under management, deploying 20,000 or more per month at 99.64% SLA compliance.
1.1M+
devices under active management
20,000+
devices deployed per month
99.64%
SLA compliance across programs
24/7
helpdesk support globally
01
Assessment and Consulting
OEM-certified experts assess your environment, configure Knox policies, and define device standards before anything ships. The deployment is built around how your operation actually works, not retrofitted afterward.
02
Modern Provisioning
and Deployment
Devices arrive pre-configured and ready for work. Denali manages the provisioning pipeline and deployment logistics globally, reducing the IT overhead required to get Galaxy AI devices into workers’ hands.
04
Monitoring, Management,
and Response
Fleet visibility with proactive monitoring and 24/7 incident response. IT sees what is happening across every deployed device without manually pulling reports or waiting for workers to flag problems.
03
Depot and RMA Management
Centralized or onsite repair and replacement. Hardware issues that cannot wait for a standard support cycle are resolved through Denali, not escalated to a separate vendor.
04
Reporting and Analytics
Fleet health, usage, compliance status, and device performance data surfaced for IT and operations leadership on a consistent reporting cadence.
05
Recovery, Recycling,
and Financing
End-of-life device management, asset recovery, and flexible payment structures for equipment ordering and lifecycle refresh. The fleet stays current without a capital event every three years.