Our Formula for Success

There are many IT solutions firms that can plug in a solution...but will that really solve your business problems? That's where we start...by understanding your business. Our process includes assessments, recommendations, procurement, implementation and maintenance.

After we understand your business problems, we bring in the right expertise you need to fully assess your needs. Our practice leads in virtualization, storage, networking, client service, print management, mobility and outsourcing are all at the top of their game. As required to address your specific business problems, a select group of these experts is assembled to provide an assessment and recommendations. With this roadmap, Denali is a reseller of major IT brands which enables us to procure the products you need. Our skilled technical staff can deploy your solution and experienced client services staff can maintain it.

For example, you may ask: the cloud; Apple mobile products; converged infrastructure...what do these things mean to my business? They mean increased efficiency. They mean a more flexible workplace. They mean driving costs out of your business. These are examples of where Denali's expertise lives and breathes. We've got converged infrastructure & mobile device management solutions and we can configure a precise cloud solution perfectly fitted for your business. It all starts with a consulting engagement with Denali and determining what your business needs today to stay competitive.

About SourceIT

Combine a world-class product portfolio with Denali Advanced Integration, the premier IT partner in the Pacific Northwest, and you get SourceIT—today’s most powerful outsourcing program for small to mid-sized operations.

What makes SourceIT unique is its two-tiered approach. Top technology experts offer round-the-clock, end-to-end technical support to frontline employees. In addition, trusted strategic advisors help your executives transform world-class IT assets into vital business advantages.

It’s time to focus on the big picture and let Denali handle the rest.

Find out what’s missing in your IT…

SourceIT Advantages

SourceIT offers more than a traditional on-demand, support-centric approach…it’s a whole new frontier. On one hand, our high-level technical specialists offer proactive, round-the-clock, end-to-end support to frontline employees. On the other, our strategic leaders help your executives transform world-class IT assets into vital business advantages.

Reduce IT Solutions Costs 25-50 Percent

• Reduce administration and training time and costs
• Accelerate the implementation of efficiencies
• Finance with more flexibility
• Eliminate wasteful licenses and services
• Decrease space and energy usage
• Eliminate expense associated with error

Increase IT Management Efficiency

• Multiply best-in-class resources
• Streamline core IT capabilities
• Access systems and experts anytime, anywhere
• Improve responsiveness and eliminate downtime
• Alleviate costly maintenance backlogs
• Enrich knowledge sharing and thought leadership

Facilitate Smart Growth

• Decrease technology cycles
• Increase economies of scale
• Build partnerships with intellectual leaders
• Anticipate trends and obstacles
• Manage regulatory issues with ease
• Offer niche, value-add market solutions
• Enhance tactical advantages

Reduce Risk

• Utilize proven onshore resources
• Minimize impact from system migrations
• Gain extensive DR and BC experience
• Predict and eliminate new threats
• Eliminate technological or market obsolescence
• Utilize state-of-the-art test/configuration center
• Deliver proactive system monitoring 24 hours a day, 7 days a week, year round
• Enforce best practice user policies

SourceIT Services

The savings are impressive. The advantages are immediate. Implementation is literally just a phone call and a few clicks away. Once SourceIT experts have you up and running, you get round-the-clock, revolutionary support and strategic guidance with flexible program options built in to suit your needs.

Strategy

• Internal/external conditions analysis
• Virtual versus Shared Chief Information Officer
• Get a clear understanding of your Total Cost of Ownership (TCO)
• IT Roadmap creation
• Business alignment/migration
• Application renewal
• Acquisition integration and on-boarding
• Assessment and process engineering
• Regulations & documentation
• Risk mitigation

Help Desk

• On-site Managed Services/staff augmentation
• On-site Service Desk consulting/optimization
• Standard remote assistance, On-demand assistance, 24 hours a day, seven days a week, year round
• Scheduled "health checks"
• Dedicated technicians
• Flexible case handling: phone, email, instant messaging, on-site
• Desktop and business line application support
• Remote installs, patches
• Active Directory, SQL and Exchange administration
• Email and domain management
• Asset inventory and change control

Mobility

• Top-tier IT mobility experts for staff augmentation
• Comprehensive needs / site assessment
• End-to-end systems integration, file sharing
• Remote asset management / troubleshooting
• Software provisioning
• Remote broadband
• Supply chain automation and logistics
• Advanced threat monitoring and response
• Industry-specific solutions

Virtualization

• Top-tier IT virtual office experts for staff augmentation
• Expedient assessment/migration services
• Return On Investment (ROI) analysis and planning
• Fully secured virtual operating environments
• Modular design and implementation
• Systems, servers and next generation data centers
• Windows Server 2008 Active Directory, SQL Server 2008, and Exchange 2007 administration

Storage

• Top-tier IT storage experts for staff augmentation
• Assessment, forecasting and capacity management
• Data mobility, replication and operational recovery
• SAN design, consulting and implementation services
• Storage experts for on-site staff augmentation
• Tiered flexibility and automated provisioning
• Data migration services
• Information lifecycle management

Print Management

• Printing infrastructure assessments
• Optimal printer and copier deployments
• One vendor for support and preventive maintenance
• Management plans: pay only for supplies used
• Large printing and imaging fleet management tools
• Automated supplies replenishment
• Printing cost tracking
• Accurate billing system software
• Flexible terms on hardware leases
• One monthly payment, to one vendor

Security

• Top-tier IT security experts for staff augmentation
• Remote diagnostics and repairs
• Vulnerability, process, assets, and controls audit
• Policy development, asset prioritization
• Impact analysis, response planning
• Identity and access management
• Regulatory compliance
• Incident / continuous security management
• Scheduled systems backup and redundancy
• Firewall, VPN, antivirus, anti spam, web filtering, and messaging
• Rapid recovery / disaster recovery
• Constant threat monitoring
• Scheduled due diligence and future-proofing